Frequently Asked Questions
Some questions you might be thinking of asking
How much does it cost?
Pricing varies across services. Local SEO is a long term 12 month minimum project and the pricing depends on how many keywords you want to rank for.
Pay Per Click depends on your own budget - we just manage and optimise the campaigns. Just get in touch with your needs and we can give you a bespoke quote.
What trades do you specialise in (e.g., plumbing, electrical, roofing, landscaping, etc.)?
We don’t specialise in any trade in particular. Whether you’re a plumber or a blacksmith that wants to improve their local presence, we can help.
How quickly can we get started?
As soon as everything has been agreed and the first payment has been received.
What do you need from us to begin?
The first thing we need are your requirements. Let us know whether you want to start with SEO, PPC or Social Media and we can give you a quote.
How long until we see results?
It depends. If you’re starting with PPC, then expect people to start contacting you within days. If you’re going for SEO, then expect it to take months before you see significant gains, especially for new sites.
What’s included in your fee and what is extra?
We tailor our prices to your requirements. Everything is agreed before the first payment is made. There are no surprise extras at a later date.
How long does Local SEO take to work?
The first three months are the set up and preparation period. Expect results after that, then significant improvements from the six month mark.
Can you help us rank in the Google Map Pack?
Yeah, this part of the Google Business Profile.
Can you help if our GBP gets suspended or flagged?
Yes, we do recoveries as well.
Do you manage citations on directories (Yell, ThomsonLocal, etc.)?
Yes, lots of them.
Do you build local backlinks and manage NAP consistency?
Yes.
Which ad platforms do you manage (Google Ads, Bing Ads, Google Local Services Ads, Meta, etc.)?
All of them plus NextDoor, X and more. The set up is different on all of them but the management and optimisation process is essentially the same.
Do you build high-converting landing pages for PPC?
Yes, the landing page is part of the funnel: Ad -> Landing Page -> Call. We can also A/B test them to find the one that converts best.
Do you set up WhatsApp Business, Facebook Messenger or website chat?
Yes, we can help you get set up on all of these and more.
Do I need a new website or can you use my current one?
A website is essential for any digital marketing campaign. If you have one already, then we can optimise it for you or even refurbish it. We can also build one from scratch and that would be included as part of the initial quote.
Can you help us get more Google reviews compliantly?
Yep, that’s a big part of what we do and part of the Google Business Profile optimisation process.
Do you provide automated review requests via SMS/email?
Yes, depends what you need and how aggressive you want to be with acquiring reviews.
How do you handle negative reviews and responses?
We can follow up with them on your behalf and try and help you get them to remove or edit the review.
Can you show reviews on our website with schema markup?
Yes.
Can you help with Apple Business Connect and Bing Places?
Yes.
Do you guarantee rankings or a certain number of leads?
Unfortunately, we can’t for SEO, our aim is to get you on page 1 for the agreed keywords over a 12 month period. We can’t guarantee top spots as there will be other people vying for those spots as well. If we think it’s impossible, then we’ll tell you before we begin.
With PPC, we buy the clicks on your behalf and try to create landing pages that convert. They should result in leads/phone calls but we can’t guarantee that everyone who hits your website will call you.